Refund policy

At Globe Plants, we are committed to providing high-quality digital plant models that meet the needs of our customers. We understand the importance of satisfaction with your purchases. However, due to the nature of our products being digital, we are unable to offer refunds once a purchase has been made.

Digital products are delivered instantly, and once downloaded, cannot be returned in the same way physical items can. This policy is in line with the consumer protection laws for digital content and distance selling. Furthermore, it's important to note that requesting a refund while continuing to use our models, either currently or in the future, would be unfair to us as a provider of digital goods.

We strongly encourage our customers to reach out to us with any questions or concerns before making a purchase. Our dedicated team is always ready to assist you in understanding our products and ensuring they meet your specific needs.

While we cannot offer refunds, we are here to assist you in making the most out of your purchase. If you encounter any issues with your digital models or have any questions, our support team is ready to help. We strive to ensure that every customer has a positive experience with our products and services.

Please ensure that you have read and understood our refund policy before making a purchase. By completing a purchase at Globe Plants, you are agreeing to our terms and conditions, including this refund policy.

Thank you for your understanding and for choosing Globe Plants.